An Impact Library of easy-to-watch videos about the negative impact of our consumption and materialism, habits and lifestyles on communities and the environment; and the positive initiatives and innovations that are part of the solution.

Difficult times call for difficult questions and uncomfortable conversations about our values and our actions … or lack of it. We are the problem, and we are the solution.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
  • ACTIVISM

    Activism (or Advocacy) consists of efforts to promote, impede, direct or intervene in social, political, economic or environmental reform with the desire to make changes in society toward a perceived greater good.

  • Accountable Audit

    The systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which the criteria are fulfilled.

  • ACCREDITATION

    The process of qualifying, endorsing and licensing entities that perform certification. In other words, accreditation is certifying the certifier.

B
  • BIOPHILIA

    Biophilia (which literally translates to love of life) is the idea that this fascination and communion with nature stem from an innate, biologically-driven need to interact with other forms of life such as animals and plants.

  • Solution: Biophilic design
  • Solution: Installing a green wall
  • Solution: When trees meet buildings
C
  • CARBON EMISSION – Scope 1

    Direct emissions from a business’s operations such as fuel combustion, operation of vehicles and fugitive emissions.

  • CARBON EMISSION – Scope 2

    Indirect emissions resulting from the generation of purchased electricity, heating or cooling and steam by a business.

  • CARBON EMISSION – Scope 3

    Indirect emissions that occur in a business’s value chain such as purchased goods and services, business travel, employee commuting, waste disposal, transportation up and downstream, investments, leased assets and franchise activities.

  • CARBON NEGATIVE

    The reduction of an individual or business’s carbon footprint to less than neutral, so that it has a net effect of removing carbon dioxide (CO2) from the atmosphere rather than adding it. See also NET NEGATIVE EMISSIONS (IPCC).

  • Solution: The World's First Carbon Negative Country
  • CARBON OFFSETTING

    Compensating for carbon and other greenhouse gas emissions by providing for an emission reduction elsewhere, usually through purchasing carbon credits. This can be done on a voluntary basis or in compliance with governmental policy. If carbon reductions are equivalent to the total carbon footprint of an activity, then the activity is said to be carbon neutral. See also CARBON FOOTPRINT, CARBON NEUTRAL and CARBON – NET ZERO.

  • Problem: Carbon Offset Scandal
  • Solution: Can carbon offset really save us from climate change?
  • Solution: Carbon capture plant does the work of 40million trees
  • Solution: Carbon Trade for Future
  • Solution: China – Going Carbon Neutral by 2060
  • Solution: EU Emissions Trading Scheme
  • Solution: What is Carbon Trading?
  • NET NEGATIVE EMISSIONS (IPCC) (also known as Carbon Negative)

    Means that activity goes beyond achieving net zero carbon emissions to create an environmental benefit by removing additional CO2 from the atmosphere. This is an additional ‘positive’ or ‘net export’ that is more beneficial than net zero or carbon neutral. See also NET ZERO and CARBON NEUTRAL.

  • CITIZEN SCIENCE

    Scientific research conducted in whole or in part by amateur scientists (also known as community science, crowd science, crowd-sourced science, civic science).

  • CLIMATE NEUTRAL

    Refers to the mitigation of all greenhouse house emissions to the point of zero – rather than solely carbon. See also CARBON FOOTPRINT, CARBON NEUTRAL and CARBON – NET ZERO.

  • COMMERCE

    Trading and the accumulation of wealth. Uncontrolled commerce has had negative impacts on society and the environment but conducted in a more sustainable way it can be a positive contributor to our shared future. See also CIRCULAR ECONOMY.

  • COMMUNITY

    A group of people living in the same locality and under the same government. A group of people having common interests. People matter and it is the right of every person to have their basic needs met without compromising the ability of future generations to meet their own needs. See also CULTURE.

  • COMPOSTING

    Why is composting crucial? Leftovers sent to landfill produce harmful greenhouse gas emissions through anaerobic decomposition. One example is methane, which is 21 times more potent than CO2. Composting organically involves oxygen, microbes, fungi, insects and worms, all working together to turn waste into organic matter that nourishes the soil.

  • CORPORATE SOCIAL RESPONSIBILITY

    CSR helps a company be socially accountable—to itself, its stakeholders and the public. CSR is a broader concept than corporate sustainability although both focus on helping companies run in a way that allows them to be profitable without compromising on ethics. Both help companies make a positive impact on those around them.

    Three key differences between CSR and Corporate Sustainability are:

  • Vision - CSR often looks backward and reflects on what a company has done to contribute to society. Corporate sustainability looks forward and develops a sustainable strategy for the future.
  • Target - CSR initiatives are often opinion formers (e.g. media, politicians, and pressure groups). Corporate sustainability looks at the whole value chain (i.e. everyone from consumers to stakeholders).
  • Motivation - The motivation and driving force behind CSR initiatives is to protect a company’s reputation. For corporate sustainability, the drive has more to do with creating new opportunities for emerging markets.
D
  • DESIGN – BIOPHILIC

    Meaning a deep love and craving for nature, scientists are beginning to believe biophilia is an innate part of what makes us human. When design is inspired by nature itself, it is referred to as biophilic.

  • Solution: Biophilic cities
  • Solution: Biophilic design
  • DESIGN – ENERGY OR ENERGY PLUS BUILDINGS (ZERO NET OR NEARLY ZERO)

    Buildings that get half or more of their energy from the grid and return the same amount over the course of a year are referred to as zero net or nearly zero buildings. Buildings that produce a surplus of energy over the year may be called ‘energy-plus buildings’ and buildings that consume slightly more energy than they produce are called ‘near-zero energy buildings’ or ‘ultra-low energy houses.

  • Solution: Buildings of the future: Net zero building
  • Solution: How net zero buildings can help the climate crisis
  • Solution: Net zero energy building
E
  • EARTH DAY – APRIL 22ND

    An annual event celebrated around the world on April 22 to demonstrate support for environmental protection. First held in 1970, it now includes events coordinated globally by the Earth Day Network in more than 193 countries.

  • Problem: Planet of the Humans
  • ENVIRONMENTAL FOOTPRINT

    A method to measure human demand on natural capital i.e. the quantity of nature it takes to support people or an economy. It tracks this demand through an ecological accounting system. See also CARBON FOOTPRINT.

  • ENVIRONMENTAL IMPACT

    Any change to the environment, whether adverse or beneficial, wholly or partially resulting from an organisation’s environmental aspects. See also BIODIVERSITY and CLIMATE CRISIS.

  • ENVIRONMENTAL MANAGEMENT SYSTEM

    Part of an organisation’s management system used to develop and implement its environmental policy and manage its environmental aspects.

F
  • FAIR TRADE

    An arrangement designed to help producers in developing countries achieve sustainable and equitable trade relationships. Members of the Fair Trade movement add the payment of higher prices to exporters, as well as offering improved social and environmental standards.

  • Solution: What is Fair Trade?
  • Solution: Why Fair Trade is so important
  • FOOD: DIET – OMNIVORE

    Someone who consumes both plants and animals.

  • Problem: Omnivore’s dilema
  • FOOD: VEGETARIAN DIET

    Someone who does not eat any meat, poultry, game, fish, shellfish or by-products of animal slaughter. The inclusion of dairy and eggs depends on the type of diet followed. The most common types are:

  • Fruitarian: a diet which predominantly consists of raw fruit.
  • Lacto-ovo vegetarians: avoid all animal flesh but do consume dairy and egg products.
  • Lacto vegetarians: avoid animal flesh and eggs, but do consume dairy products.
  • Ovo vegetarians: avoid all animal products except eggs.
  • Vegans: vegetarians who avoid all animal and animal-derived products.
  • Flexitarians: part-time vegetarians.
  • Pescatarians: Do not eat meat or poultry but do consume fish.
  • Solution: Lentils: A miracle of nutrition
  • Solution: The Changemakers
  • Solution: Vegan 2019
  • FOODPRINT

    Every meal has an impact on the environment. The term ‘foodprint’ refers to the environmental impact of all the processes it takes to get food from farm — or at worst, factory — to fork. Seasonal, plant-based diets have a much lower foodprint than the industrial meat industry which is the biggest single culprit for deforestation out there. In the tourism sector, food contributes to greenhouse gas emissions during production, storage, transport (often over long distances) and cooking. See also FOOD.

  • Problem: Foodprint
G
  • GREEN NEW DEAL

    Green New Deal (GND) proposals call for public policy to address climate change along with achieving other social aims like job creation and reducing economic inequality. The name refers back to the New Deal, a set of social and economic reforms and public works projects undertaken by President Franklin D. Roosevelt in response to the Great Depression.

  • Solution: Green new deal explained
  • GREENHOUSE GASES

    A gas that absorbs and emits radiant energy within the thermal infrared range causing the greenhouse effect. Some examples are carbon dioxide, methane and water vapour. See also GREENHOUSE EFFECT.

  • Problem: How do greenhouse gasses work?
  • Problem: The greenhouse gas effect
  • GREENHOUSE EFFECT

    When heat is trapped in the troposphere by a toxic blanket of gases such as methane, water vapour and carbon dioxide. These gases are largely created from the burning of fossil fuels. See also GREENHOUSE GASES.

  • GREEN NEW DEAL

    Green New Deal (GND) proposals call for public policy to address climate change along with achieving other social aims like job creation and reducing economic inequality. The name refers back to the New Deal, a set of social and economic reforms and public works projects undertaken by President Franklin D. Roosevelt in response to the Great Depression.

  • GREEN NEW DEALS

    The European Green Deal (EU): A package of policy initiatives that aims to set the EU on the path to a green transition with the ultimate goal of reaching climate neutrality by 2050. It supports the transformation of the EU into a fair and prosperous society with a modern and competitive economy.

    The Green Deal (UK) – A government policy initiative that gave homeowners, landlords and tenants the opportunity to pay for energy efficient home improvements through savings in their energy bills.

    The Green New Deal (USA) - A Congressional resolution introduced first in 2019 then again in 2021 that lays out goals for upgrading our crumbling infrastructure, modernising cities, and overhauling energy, transportation, industrial, and agriculture systems to get to 100 percent renewable energy as soon as possible. It includes a roadmap for creating high-quality jobs with worker protections and fair wages.

  • Solution: The European Green Deal
  • Solution: The Green New Deal
  • GREYWATER

    Wastewater generated in households or public buildings from sinks, washing machines, bathtubs and showers. It can easily be treated, stored and reused and is also known as sullage.

H
  • HUMAN RIGHTS VIOLATION: ETHNIC CLEANSING

    The attempt to get rid of (through deportation, displacement or even mass killing) members of an unwanted ethnic group in order to establish an ethnically homogenous geographic area. It also includes indirect methods aimed at coercing the victim group to flee and preventing its return, such as murder, rape, and property destruction. Although the term ethnic cleansing has no legal definition under international criminal law, it constitutes a crime against humanity.

  • Problem: China’s transformational camps.
I
  • ICE

    Ice glacier - A body of dense ice formed when the accumulation of snow exceeds its ablation over many years. A glacier slowly deforms and flows under stresses induced by its own weight creating crevasses, seracs and other distinguishing features. Glaciers form only on land.

    Ice cap - A large body of glacial ice astride a mountain, mountain range or volcano with an area of less than 50,000 km (19,000 sq mi).

  • INDIGENOUS PEOPLE

    The descendants of those who inhabited a country or geographical region at the time when people of different cultures or ethnic origins arrived. They often practise unique traditions and retain social, cultural, economic and political characteristics that are clearly different from those of the dominant society in which they live. It is estimated that there are more than 370 million Indigenous people spread across 70 countries worldwide.

  • Solution: Indigenous communities and climate change
  • Solution: Indigenous explained
  • INVASIVE SPECIES

    An introduced organism. Although their spread can have beneficial aspects, invasive species adversely affect the invaded habitats and bioregions, causing ecological, environmental, and/or economic damage. See also BIODIVERSITY, EXTINCTION and REWILDING.

  • Problem: Invasive species
L
M
O
  • OFF-GRID

    Used to describe buildings and lifestyles that don’t rely on one or more public utilities. See also ENVIRONMENTAL IMPACT.

  • Solution: A simpler way
P
R
  • RESPONSIBILITY

    Accountability for something within one’s power, control or management.

  • RISK MANAGEMENT

    The culture, processes and structures that are directed towards realising potential opportunities whilst managing adverse effects.

S
  • SCIENCE

    Any system of knowledge that is concerned with the physical world and its phenomena and that entails unbiased observations and systematic experimentation. In general, a science involves a pursuit of knowledge covering general truths or the operations of fundamental laws. See also CLIMATE SCIENCE.

  • Problem: Why don’t we trust science
  • Solution: Understanding the science of climate change
  • STAKEHOLDERS

    The English word stakeholder means ‘partner’. It means external or internal groups of people who have an economic, financial or ideal interest in the positive outcome of a project or an entrepreneurial process.

  • SUPPLY CHAIN – CIRCULAR

    In a circular supply chain, products are disassembled or reduced to their raw materials form, and remade into sellable products – thus allowing businesses to achieve the environmental benefits of recycling while recouping costs in the process.

  • SUPPLY CHAIN – TRANSPARENCY

    Supply chain transparency refers to the ability and willingness of a business to openly disclose information about the provenance of goods and labour and end-to-end supply chain practices. Digital technologies – blockchain and RFID sensors – can now obtain an accurate and irrefutable record of all the products and suppliers along the entire supply chain journey.

  • Blockchain for Supply Chain Transparency & Traceability
  • The Age of Transparent Supply Chains
  • SUSTAINABILITY

    Wellbeing for people and our planet now and in the future. It refers to development and action that takes responsibility for its total impact on people and the planet, meeting the needs of the present without compromising the ability of future generations to meet their own needs. NOW’s aims to facilitate the transition of hospitality businesses to net negative emissions (IPCC) while supporting the UNs SDGs with accountability and transparency.

  • Solution: Sustainable Travel and Tourism NOW
T
  • TORNADOES

    A violently rotating column of air that extends from a thunderstorm to the ground. See also CLIMATE CHANGE.

  • Problem: Tornadoes
V
  • VFM – VALUE FOR MONEY

    A measure of quality that assesses the monetary cost of a product or service against the quality and/or benefits of that product or service, taking into account subjective factors such as fitness for purpose, along with whole-of-life costs such as installation, training, maintenance and disposal, and wastage.

W
  • WASTE

    Waste is any substance which is discarded after primary use and it presents a major challenge for the hospitality industry, particularly in destinations with limited disposal facilities. Some things that are commonly wasted in hospitality are water, food, packaging, energy and paper.

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